What I have seen everywhere,
and what has no name
In most organisations there are two worlds: the office and the field. On one side,
purchasing, stock, invoicing, hours: that is the ERP, and it is kept up to date. On
the other, maps, plans, surveys, interventions: they live in spreadsheets, notebooks
and the memory of two people.
The two worlds do not talk to each other. It is not negligence, it is an absence:
the software on the market places these two domains side by side, it
does not integrate them. You buy a GIS next to the ERP, and you copy
data across.
I ran into this wall while running a mapping company in Réunion. I found it intact
when deploying an ERP from scratch at a modular building manufacturer. That is when
I stopped working around it.
A tool configured on a vague organisation produces a vague organisation, only more expensive.